How To Setup Your Roku Using go.roku.com/wireless?
Connect Roku to Wireless Network
Execute the go.roku.com/wireless process to activate your Roku device. While some of the devices connect wirelessly, there are others that come with an Ethernet port. There is a range of free as well as paid content available on the Roku player.
setup your Roku using go.roku.com/wireless
Preliminaries
- Plug the Roku into the TV’s HDMI port to automatically begin the Roku com link activation process
- Only after the Wi-Fi connects does the device will be able to download and install the required software
- You must know the wireless network name that you can connect to along with its password
Connect to go.roku.com/wireless
- If your Roku has an Ethernet port, you can choose the WIRED option
- Otherwise, you can always choose the WIRELESS mode to connect
- The next step will provide you with a list of networks that you can choose from
- If you cannot see your SSID’s name, then choose the SCAN AGAIN TO SEE ALL NETWORKS option
- The device will scan for the network name again and provide you with the results
Network Settings Update
- Sometimes, the guided setup does not connect to the internet. It could also happen that your network credentials have changed
- In such cases from the SETTINGS menu choose NETWORK -> SETUP CONNECTION -> WIRED or WIRELESS, whichever the case may be
- For Roku devices with no Ethernet port, the WIRED option will not be displayed
Troubleshooting Non-Connectivity
- When the Roku does not connect to the wireless, a message such as Unable to connect to the internet displays
- Connecting your Roku to the internet is really easy
- You just have to perform the steps exactly the way you would on your computer
- But if you are not able to connect, visit go.roku.com/wireless for a solution
Checking Unsuccessful Connectivity
- The CHECKING screen appears when the Roku tries to connect to the wireless network
- And if the connection fails, a RED COLORED CHECK MARK appears against the WIRELESS CONNECTION OPTION
- Thereafter, the NOT CONNECTED TO THE INTERNET screen displays if the connectivity remains unaccepted
- Internet connectivity can also be lost during playback
- At the time, a NO CONNECTION message with a warning triangle appears
- The screen also provides you two choice buttons to either EXIT TO SET UP CONNECTION or I’LL SET IT UP LATER to connect at a later time
Resolve Issues with Connectivity
- Most often, non-connectivity does not mean that there is a major fault through the network
- All the devices along with the Wi-Fi seem to be working fine
- At the time, if you are unable to connect, then check if the name of the network that you have selected is correct
- Even if this was right, ensure that the password entered is appropriate
- It is only after you have verified both these steps that you will check the router and its settings, the Roku device and its compatibility with the router and other configurations
Our agents are experts at identifying and troubleshooting any Roku issue. Call them @ +1-805-436-5800 or visit Roku.com/link for a solution.